FAQs

Faqs
- Faqs

Book a demo

Faqs
- Faqs

Book a demo

FAQs
What do we do about addresses marked “Confirmed - By Dropping Secondary Info”?
Our import of data isn't being verified, even though triggers are turned on.
What happens if we go over our annual lookups?
When creating and/or editing a record, we are getting this error: smartystreets.resetXXXAddress: execution of Beforensert caused by: System.QueryException: No such column 'XXX' on entity 'XXX'. If you are attempting to use a custom field, be sure to append the '_c' after the custom field name. Please reference your WSDL or the describe call for the appropriate names. (smartystreets)
When using the Auto Complete component in a Custom Object, an error will sometimes show up: “Create a New section Called Address Information”. And sometimes, even after creating the Address Information Section, the error does not go away.
When attempting to run a batch job, we are getting an error: "Active Job Id text field required. Set it in the Object Setup above."
What are the Deputy records that are taking up space in my org?
What if we have addresses that are verified in some other way and we don't want Address Verification to re-verify them?
Does Address Verification access NCOA (National Change Of Address) information to let us know when a contact moves?
Can you, or any of your partners, see our data? What do you do with our data, if you can? Are you HIPPA compliant?
For United States verifications, can we standardize it so that it always lists the country to say "United States"?Can you, or any of your partners, see our data? What do you do with our data, if you can? Are you HIPPA compliant?
Clarification needed on how both the, Billing/Shipping Address Status field and Billing/Shipping Verified checkbox fields work alongside each other - do we need to have either, or both? What about the "return code" fields?
What are the recommended fields to display on the Salesforce page layout?
Can you confirm, which fields are updated via automation, and which would need user input?
If USPS updates their database, would the Address Verification app pick up on these updates instantly?
Which address standards the App complies to?
Is there a max length for any of their address fields? (example: can address 1 have 30+ characters: 3400 Commodore Joshua Barney Dr NE Apt E201 )
Do any of their address fields include punctuation?
Are city names abbreviated?
Are Puerto Rico Urbanization codes in Address 2?
Some of our users are unable to use this app, while others can. Why would this be? What rights do I need to run the app? Do I need an Address Verification permission set assigned? How can I find this?

Contact

FAQs

What do we do about addresses marked “Confirmed - By Dropping Secondary Info”?

Our import of data isn't being verified, even though triggers are turned on.

What happens if we go over our annual lookups?

When using the Auto Complete component in a Custom Object, an error will sometimes show up: “Create a New section Called Address Information”. And sometimes, even after creating the Address Information Section, the error does not go away.

When attempting to run a batch job, we are getting an error: "Active Job Id text field required. Set it in the Object Setup above."

What are the Deputy records that are taking up space in my org?

What if we have addresses that are verified in some other way and we don't want Address Verification to re-verify them?

Does Address Verification access NCOA (National Change Of Address) information to let us know when a contact moves?

Can you, or any of your partners, see our data? What do you do with our data, if you can? Are you HIPPA compliant?

For United States verifications, can we standardize it so that it always lists the country to say "United States"?Can you, or any of your partners, see our data? What do you do with our data, if you can? Are you HIPPA compliant?

Clarification needed on how both the, Billing/Shipping Address Status field and Billing/Shipping Verified checkbox fields work alongside each other - do we need to have either, or both? What about the "return code" fields?

What are the recommended fields to display on the Salesforce page layout?

Can you confirm, which fields are updated via automation, and which would need user input?

If USPS updates their database, would the Address Verification app pick up on these updates instantly?

Which address standards the App complies to?

Is there a max length for any of their address fields? (example: can address 1 have 30+ characters: 3400 Commodore Joshua Barney Dr NE Apt E201 )

Do any of their address fields include punctuation?

Are city names abbreviated?

Are Puerto Rico Urbanization codes in Address 2?

Some of our users are unable to use this app, while others can. Why would this be? What rights do I need to run the app? Do I need an Address Verification permission set assigned? How can I find this?